Frequently Asked Questions
We know you might have a few questions before placing your order. Here are clear answers to help you feel confident while shopping with us.
Orders are processed within 1 to 3 business days. Delivery times vary based on location, and international orders to Canada typically take 5 to 10 business days.
Yes, we offer free shipping on orders over 150 USD.
Once your order ships, you will receive a confirmation email with tracking details so you can follow your package.
You can request a return within 10 days of delivery. Items must be in original condition, unworn, with tags attached if applicable.
Yes, exchanges are available if the item is in stock. Please contact us to confirm availability before sending your item back.
Yes, clearance items, accessories, leather bags, and sale items are final sale and not eligible for return.
We do our best to display colors and details accurately, but slight variations may occur depending on your screen settings.
Some items may be restocked, while others are limited. If you are interested in a specific item, feel free to reach out to us.
We accept Credit and Debit Cards, Shop Pay, Apple Pay, and Amazon Pay for a smooth and secure checkout experience.
Your payment is processed and charged at the time of checkout once your order is placed successfully.
Orders are processed quickly, so changes or cancellations are not guaranteed. Please contact us as soon as possible, and we will do our best to assist you.
You can reach us anytime for support or questions:
Email: Saltandgraceboutique@outlook.com
Phone: +1 412 759 4943